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What Does ISO 9001 Mean by “Define and Communicate”?

ISO 9001:2008 currently says that you must define and communicate the responsibilities and authorities. But, when you think about it, you really need to define and communicate the entire quality system. Otherwise, no one will understand what guidelines to follow. The...
The 2 Most Important Words in ISO 9001

The 2 Most Important Words in ISO 9001

The most important words in ISO 9001 (or ISO 9000 as many generally call it) are: Evidence Effectiveness For each and every requirement in ISO 9001, you have to show some form of compliance (unless it is an exemption such as 7.3 Design, because it does not apply to...

What is ISO?

I am frequently asked this question.  Clients want to know what it stands for and more about it? The prefix “ISO” is from the Greek term meaning “Equal or Same.”   You will recall terms like Isosceles triangle (2 equal sides), or isothermal...

What BSI Says

Again I recently sat down with another Registrar to ask some typical questions that a company would ask. Over a late lunch with Jason deBerardinis of BSI (British Standards Institute): What recent changes have you seen in the registrar world? More and more, small...