by John Graham | Jan 15, 2021
Let’s reference the Supply Chain as the focus on the planning and management of sourcing and procurement, including the logistics of movement into your company. Let’s include the storage, identification, and availability of the supply. ISO 9001 does not have strict...
by John Graham | Jan 2, 2021
Relax, ISO 9001 is not about being perfect; it is about having a system. A functioning ISO 9001 Quality Management System (QMS) has corrections built into it to handle the imperfections in business life, such as: Customer Complaints Vendor (external provider)...
by John Graham | Dec 15, 2020
ISO 9000:2015 Fundamentals and Vocabulary 3.6.6 Statutory Requirements: obligatory requirements specified by a legislative body. ISO 9000:2015 Fundamentals and Vocabulary 3.6.7 Regulatory Requirements: obligatory requirements specified by an authority mandated by a...
by John Graham | Dec 2, 2020
Are we missing a golden opportunity? Section 9.1.3 The organization shall analyze and evaluate the appropriate data. The results of analysis shall be used to evaluate: • Customer satisfaction; • Effectiveness of planning; Conformity of product/service; • Risk and...
by John Graham | Nov 15, 2020
This vision test is not required on an individual basis, but on an organizational basis. In several places ISO 9001:2015 refers to • “strategic direction” (Section 4.1 & 5.1.1. b) • “establishing objectives for the QMS” (Section 5.1.1. b) • “demonstrate...